This one-hour web seminar provides an overview of Identity Theft and salient issues from a commercial bank’s perspective. The course establishes the environment, covering a brief history, types of identity theft, trends, volume of activity, the players, government’s role, and touches on the ever evolving technology generated exposures/risks, potential mitigation, and banks’ responsibilities, with a quick look around the corner.

Learning Objectives:

• Define the basic characteristics of Identity Theft, history, types, trends
• Why is this an issue for banks and their customers?
• What is the government’s role?
• Who are the industry players?
• What are customers’ awareness and education.
• Identify significant technologies and risks.
• Describe what can be done.
• Define banks’ roles and responsibilities.
• What does the future hold?

Course Instructor:
Al Eng, a senior banking executive with almost 30 years at CitiGroup, Al has a strong track record in identifying and growing successful new banking and investment businesses. His career includes extensive experience in strategy, innovation and product development, and marketing.