Identity Theft Evolution, Turning Fraud Management into an Offensive Strategy, and a Look Around the Corner
Available on Demand
While providing a brief background on Identity Theft and its evolution, the focus of this one-hour web seminar is on how managing fraud can become part of a bank’s offensive customer strategy. It discusses a brief example of how a bank offered a similar product as a service to its customers and provides a look around the corner.
Course Instructor: Steve Fried
After a 31-year career at Citibank, Mr. Fried is currently an Independent Financial Services Professional with clients in Africa (credit bureau development) and Europe (Raiffeisen Bank). Mr. Fried has held various positions at Citibank including Chief Credit Officer at Citibank adn Credit Business Director for Citibank.
- What is the background and evolution of Identity Theft?
- Define the Fraud Business Model
- Develop a “Compromise Action Plan”
- How to turn a bad event into a sales and customer opportunity?
- Example - Bank’s experience offering a partner’s financial service to its’ customers
- A Look Around the Corner
In the last two years, Mr. Fried has also been a frequent instructor teaching security, fraud, and operations in the Bank of China Ebanking and Personal Banking courses. Mr. Fried attended Columbia University - Fu Foundation School of Engineering and Applied Science, MS in Engineering.