Available on Demand
Financial Institutions, faced with increasing contact center fraud, are considering a new generation of solutions to provide phone authentication and fraud detection.
In this webcast, sponsored by Pindrop Security, Aite Group senior analyst Shirley Inscoe will provide an overview of this emerging market and explore the key issues financial institution decision makers should consider when investigating solutions. Shirley will first look at the current state of contact center fraud and then she will cover key technologies including voice biometrics, phone fingerprinting, and signal analysis and how they contrast and/or complement knowledge-based authentication. Finally, Shirley will take questions from the audience.
Join us on Wednesday, August 21 at 2pm ET/11am PT for this session and take the next step in fighting back against phone-based fraud and social engineering.