Self-service Evolution or Die: 5 Best Practices for Monitoring Multi-channel Retail Banking Environments
Publication Date: Monday, March 4, 2013
Document Format: PDF
Retail financial institutions today are under pressure to keep up with evolving self-service technologies and meet consumer expectations around “on-demand” accessibility, consistency and choice. Learn about proven Best Practices when it comes to reducing consumer transaction failures, delivering seamless service integration across multiple channels and improving communications between modern applications and legacy core banking systems. Make the move to improve service delivery and operational efficiency within your multi-channel banking environment.