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As banks weigh blockchain-powered clearing and settlement solutions, Royal Bank of Canada is looking at how the technology can bolster its customer loyalty programs. »
HarborOne Bank is proving that financial education really can improve the bottom line. »


When negativity threatens to stall progress, some surprisingly simple “little tricks” can help resolve conflict and get employees more engaged, says Michelle Stacy, who spoke at a recent Pennsylvania Bankers Association conference. »

Mitsubishi UFJ Financial Group and its U.S. subsidiary, MUFG Union Bank, have named Ranjana Clark to the role of San Francisco Bay Area president.

The deal to buy TradeKing would allow the online-only bank to offer wealth-building products to its roughly 1.1 million depositors. The additional low-cost deposits could also help fund loan growth as it looks to expand beyond auto lending and into mortgages and credit cards.

The former head of the FDIC has a longstanding interest in small-dollar consumer lending.

Optimizing content for the mobile browser home page and its app is one of several changes Wells Fargo has been making this quarter. The updates underscore the growing importance of mobile.

Getting CIT back on track could be a legacy-defining assignment for veteran banker Alemany, in much the same way as the firm’s turnaround after bankruptcy was viewed as a chance at redemption for John Thain. Success would be no small feat.

Bakhshi, who takes over as CEO in June, brings with her a track record of innovation and a reputation for getting the most out of her teams.

Santander Bank in Boston said Wednesday that it has hired two regional market presidents who formerly worked for JPMorgan Chase: Sarah Lindstrom and Elsie Leon-Cruz.

In an interview with American Banker, KeyCorp Chief Executive Beth Mooney discusses why the bank struck a $16.5 billion agreement to expand low- and moderate-income lending, and details of the negotiations involved.
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