Doug Tanoury is the founder andpresident of Customer Interactions Consulting (CIC). CIC helps Fortune 500 companies maximize the value of their customer portfolios through more effective and efficient marketing, sales, and customer service. With over 25 years of customer loyalty expertise, CIC assists its clients in optimizing their customer connections across all channels. Contact Doug at firstname.lastname@example.org.
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Independent and authoritative analysis and perspective for the banking industry