Mr. Casey has been CEO for Teleperformance ARM since 2007. Prior leadership roles within Teleperformance USA include Chief Operating Officer (1998-2007) and President of Client Services (1992-1998). He has been in the call center industry since 1984 with expertise in debt collection, inbound/outbound sales, customer services and technical support lines of business. Mr. Casey has a B.S. degree from Western Illinois University and a M.B.A. degree from Northwestern University.
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Independent and authoritative analysis and perspective for the banking industry