Digital Banking is the leading and largest digital banking event in the industry, covering innovation in financial services for consumer and commercial customers around mobile, digital, AI, payments, RegTech, data, blockchain, API, channel and technology strategies.
Who's Who In Digital Banking
Who's Who In Digital Banking
With 1200+ senior level executives from financial institutions, credit unions and FinTech providers from both the US and around the globe, Digital Banking 2018 will inspire you with exceptional content, live demos, encourage conversations through our various networking opportunities and promises to be an innovative and forward thinking three day event. You will hear from experts in and out of the industry as they share their insights on what the future of digital banking looks like.
Download the Brochure!
The Digital Banking program is designed to keep you ahead of an ever changing industry and position you to succeed in tomorrow's banking environment. Year after year, the event is an unqualified success, attracting hundreds of attendees from across the country. Download the brochure today to learn more about what to expect at Digital Banking 2018!
The inspiration, innovation and insights that the Digital Banking speaking faculty have to offer are too big to be contained in just one conference! Check out our preview podcast to get a feel for the thought leadership and expertise we’ve got planned for the event.
If you are looking to create long-term strategic partnerships, you can't afford not to be part of this event. Our team will help you customize your sponsorship package based on your needs, allowing you to convey your unique message to this highly targeted audience and identify and forge strategic partnerships mutually beneficial for long-term business goals.
Ready to showcase your solution to the entire audience in a rapid-pace live demo? We’re looking for industry’s leading players to showcase the new products, platforms and innovations that are disrupting the digital banking experience to give fast-paced demos to attendees.
The Horizn Knowledge Platform helps financial institutions dramatically accelerate market adoption of digital innovation and new products at lightning speed. Whether you are adding artificial intelligence (AI) into your mobile app or launching a new online application, our platform helps onboard, retain and grow customers. Horizn is the first ever knowledge platform that focuses both on both employees and customers. The platform equips them with the knowledge they need to improve the customer experience, drive digital adoption, increase product usage and accelerate sales. Horizn has trained over 400,000 employees, made product learning available directly to 30+ million bank customers . The Horizn Knowledge Platform is being used by 400,000+ front-line employees and is available to 30+ million bank customers.
What area of financial services does your product target?
As financial institutions become increasingly more digital and are pushing innovation, the race to increase digital adoption and improve the customer experience has revved-up. While speed to market of innovation remains critical, achieving digital and mobile adoption with customers is setting the leading companies apart. With the Horizn Knowledge Platform we equip both bank employees and customers with the knowledge they need to improve the customer experience and increase digital adoption.
How do you measure success?
Horizn works with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, one of North America’s largest bank increased mobile adoption by 25% and brought call centre times down 45 seconds. Banks using the in-branch demo module with non-digital customers, converted 20% to mobile banking. Banks are integrating the Horizn platform seamlessly into websites and mobile apps, allowing customers to fully experience a variety of digital features in a safe simulated environment.
What's the biggest challenge facing your market right now?
Horizn has been working with global industry leaders since 2012 to deliver real transformational change and tangible digital fluency. When your CEO is saying “mobile first, digital first”. Customer engagement in digital is driving MPS, is driving retention, is helping us with share of wallet,” you had better believe every employee coming into the organization needs to understand the banks digital offerings.
It is simple, really! With the Horizn Knowledge Platform it's much easier for employees to have the conversation with the customer about digital. If an employee demos features to the customer, it's much easier for to get the customer engaged and actually get the customer using those digital features going forward. Once a customer starts converting to digital it is mission critical that they are using a platform like Horizn that ensures that both employees and customers are digital fluent the second your innovation gets to market
Best success story?
Horizn works with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, one of North America’s largest bank increased mobile adoption by 25% and brought call centre times down 45 seconds. Banks using the in-branch demo module with non-digital customers, converted 20% to mobile banking. Banks are integrating Horizn seamlessly into websites and mobile apps, allowing customers to fully experience a variety of digital features in a safe simulated environment.
Janice Diner, CEO Founding Partner Robert Rubenstein, Managing Director Founder Robin Dindayal, Chief Product Officer Steve Frook, VP Sales
RBC Royal Bank of Canada U.S. Bank KeyBank Nationwide Building Society UK Lloyds UK BMO Bank of Montreal Motorola Lenovo