Digital Banking 2018
Digital Banking 2018

Digital Banking is the leading and largest digital banking event in the industry, covering innovation in financial services for consumer and commercial customers around mobile, digital, AI, payments, RegTech, data, blockchain, API, channel and technology strategies.

Who's Who In Digital Banking
Who's Who In Digital Banking

With 1200+ senior level executives from financial institutions, credit unions and FinTech providers from both the US and around the globe, Digital Banking 2018 will inspire you with exceptional content, live demos, encourage conversations through our various networking opportunities and promises to be an innovative and forward thinking three day event. You will hear from experts in and out of the industry as they share their insights on what the future of digital banking looks like.

Brochure
Brochure
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    Download the Brochure!
    The Digital Banking program is designed to keep you ahead of an ever changing industry and position you to succeed in tomorrow's banking environment. Year after year, the event is an unqualified success, attracting hundreds of attendees from across the country. Download the brochure today to learn more about what to expect at Digital Banking 2018!

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Who Attends
Who Attends
Featured Podcast
Featured Podcast
    Featured Podcast<hr style="border:3px solid #c8ff00;width: 10%;margin-top: 20px;margin-bottom: 0;">
    Digital Banking Preview Pod
    The inspiration, innovation and insights that the Digital Banking speaking faculty have to offer are too big to be contained in just one conference! Check out our preview podcast to get a feel for the thought leadership and expertise we’ve got planned for the event.

    Listen to Podcast>>
Interested in being a sponsor or showcasing a product?
Interested in being a sponsor or showcasing a product?
Schedule at a Glance
Schedule at a Glance
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“Build it and they will come” is a myth!
Horizn Demo - Small Logo


Video
Horizn, Digital Banking 2018

Founded:

2012

Company Website:

www.horizn.com

Questions for Horizn


Product Name?

Horizn Knowledge Platform

What Does It Do?

The Horizn Knowledge Platform helps financial institutions dramatically accelerate market adoption of digital innovation and new products at lightning speed. Whether you are adding artificial intelligence (AI) into your mobile app or launching a new online application, our platform helps onboard, retain and grow customers. Horizn is the first ever knowledge platform that focuses both on both employees and customers. The platform equips them with the knowledge they need to improve the customer experience, drive digital adoption, increase product usage and accelerate sales. Horizn has trained over 400,000 employees, made product learning available directly to 30+ million bank customers . The Horizn Knowledge Platform is being used by 400,000+ front-line employees and is available to 30+ million bank customers.

What area of financial services does your product target?


As financial institutions become increasingly more digital and are pushing innovation, the race to increase digital adoption and improve the customer experience has revved-up. While speed to market of innovation remains critical, achieving digital and mobile adoption with customers is setting the leading companies apart. With the Horizn Knowledge Platform we equip both bank employees and customers with the knowledge they need to improve the customer experience and increase digital adoption.

How do you measure success?


Horizn works with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, one of North America’s largest bank increased mobile adoption by 25% and brought call centre times down 45 seconds. Banks using the in-branch demo module with non-digital customers, converted 20% to mobile banking. Banks are integrating the Horizn platform seamlessly into websites and mobile apps, allowing customers to fully experience a variety of digital features in a safe simulated environment.

What's the biggest challenge facing your market right now?


Horizn has been working with global industry leaders since 2012 to deliver real transformational change and tangible digital fluency. When your CEO is saying “mobile first, digital first”. Customer engagement in digital is driving MPS, is driving retention, is helping us with share of wallet,” you had better believe every employee coming into the organization needs to understand the banks digital offerings.

It is simple, really! With the Horizn Knowledge Platform it's much easier for employees to have the conversation with the customer about digital. If an employee demos features to the customer, it's much easier for to get the customer engaged and actually get the customer using those digital features going forward. Once a customer starts converting to digital it is mission critical that they are using a platform like Horizn that ensures that both employees and customers are digital fluent the second your innovation gets to market

Best success story?

Horizn works with bank leaders globally to deliver real transformational change. Using the Horizn Knowledge Platform, one of North America’s largest bank increased mobile adoption by 25% and brought call centre times down 45 seconds. Banks using the in-branch demo module with non-digital customers, converted 20% to mobile banking. Banks are integrating Horizn seamlessly into websites and mobile apps, allowing customers to fully experience a variety of digital features in a safe simulated environment.

Key Executives:

Janice Diner, CEO Founding Partner
Robert Rubenstein, Managing Director Founder
Robin Dindayal, Chief Product Officer
Steve Frook, VP Sales

Key Customers/Clients:

RBC Royal Bank of Canada
U.S. Bank
KeyBank
Nationwide Building Society UK
Lloyds UK
BMO Bank of Montreal
Motorola
Lenovo