The Latest

July 02, 2020 10:00 AM
Axcess Financial is using stronger authentication, studying up on bad actors and planning to use a federal service that automates verification of Social Security numbers.
6 Min Read
June 30, 2020 03:32 PM
Banks are using emotion AI, which picks up subtle signals over text, audio and video, to help their customer service agents do their jobs better.
7 Min Read
June 29, 2020 03:39 PM
Thanks to their close relationship with the card networks, banks stand to benefit most from deals like Mastercard’s agreement to buy Finicity and Visa’s pending purchase of Plaid. The prospects for fintechs and consumers are dicier.
6 Min Read
June 26, 2020 03:44 PM
Citizens Bank and Citigroup are among the financial institutions plugging away at a service that has gained little traction among customers.
6 Min Read
June 24, 2020 12:13 PM
The company’s U.S. chief executive says the primary goal behind the app it rolled out Wednesday is to help customers improve their financial health and avoid overdrafts.
6 Min Read
June 23, 2020 03:35 PM
Challengers like Joust, Lili and NorthOne that offer banking services to freelancers and small-business owners are getting record levels of new customers as the traditional workforce thins.
5 Min Read
June 22, 2020 12:59 PM
In a new twist on an old scam, cybercriminals have tried to get thousands of people to surrender their Wells bank account information by sending authentic-looking emails containing malicious links that lead to a fake website bearing the company's name.
5 Min Read
June 19, 2020 02:28 PM
With money flow suddenly stifled for millions of customers, demand for money management tools has skyrocketed.
6 Min Read
June 17, 2020 03:48 PM
Remitly and TransferWise are benefiting from consumers' shift to digital payments and a turn toward banking services as global remittance volumes drop.
5 Min Read
June 17, 2020 03:16 PM
Other challenger banks focused on personal loans have struggled since the onset of the coronavirus pandemic.
2 Min Read