Jack Murphy

President of Business Banking, Citizens Bank
Jack Murphy
Jack Murphy is the President of Citizens Bank Business Banking. His team serves more than 330,000 businesses with up to $25 million in annual sales in the Citizens Bank footprint. He oversees more than 500 sales and operations colleagues. Jack leads Business Banking’s strategy, brand, customer experience and data analytics efforts to help the business line grow and help their customers reach their financial goals.

He has more than 25 years of banking experience. He has extensive leadership experience building and managing lines of businesses including small business banking, commercial banking, equipment finance, auto finance and municipal lending.

Before joining Citizens in April 2016, Jack was managing director for business banking at Santander Bank. He was responsible for $4 billion in loans and $6.5 billion in deposits, with a staff of more than 500 people. Jack held a number of executive positions at Santander, where he gained experience in global banking, auto finance and SME banking. Jack also held leadership positions at TD Bank, JPMorgan Chase and American Express, where he gained valuable strategic experience in managing large, complex organizations.

He holds a B.S. in history from St. Michael’s College, Vermont.