Randy Johal

Senior Product Manager, Business Solutions, Digital & Payment Services Division, Central 1 Credit Union
Randy Johal
With over 25 years of experience in business and banking solutions, Randy’s strategic insights into small business coupled with his ability to understand how financial institutions can better serve them have made him a widely sought-after leader. Randy was formally trained as an accountant in the UK before owning his own business and becoming increasingly interested in technology-enabled business. Randy has led teams who provided business solutions to top names globally including Hertz, Citizen’s Bank of Canada and Vancity Credit Union. While at Vancity, Randy was among a group of select thought leaders invited to observe and learn from the Italian region of Emilia-Romagna as it is recognized as one of the most successful wealth-generated cooperative economies in the world.

In 2013, Randy took the leap to Central 1 Credit Union to develop leading edge payment opportunities that would create the optimal direct banking experiences (both online and mobile), namely MemberDirect Small Business and MemberDirect Business. Randy currently leads the roll out of these innovative products so that Central 1 Credit Union can enable credit unions across the country to better serve small business owners through technology with the end goal of establishing credit unions as the leading financial institution type for small business owners.