OAKBROOK TERRACE, Ill. - (08/18/05) Apropos Technology saidWednesday it has joined with Maxxar, a unit of Open Solutions Inc.,and a provider of Interactive Voice Response systems, to provide anintegrated call-center solution for financial institutions. Thedeal will combine Maxxars Total Natural Transaction systemwith Apropos Multi-Channel Interaction Management Suite, todeliver a richer experience to customers transitioning fromautomated to agent-assisted interactions. Additionally,Apropos multi-channel support will expand Maxxarsability to deliver online communications support to its banking andcredit union customers.
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