HELP! CUs Ask For-And Get-Much Needed Makeover Advice

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With ABC's Extreme Makeover: Home Edition drawing strong ratings, The Credit Union Journal wondered if there weren't a few credit unions also in dire need of a makeover. So we asked. And credit unions answered, with walls of dark wood paneling, 1970s decor, and one facility where there isn't even a bathroom for employees! The Journal, in turn, submitted those photos to our panel of Facilities Experts to get their insights on how credit unions could makeover everything from teller lines and lobbies to the backoffice. Inside this issue is the first installment featuring credit unions in need of a makeover, along with the suggestions from experts on what to do. Coverage begins on page 12.

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