1. Identify a program implemented at your credit union (or for suppliers, at a client CU) since May 1, 2004 you believe is worthy of being recognized as a best practice.
2. In 500 words or fewer, describe what it is you did and why you believe the program or steps put into place qualify as a best practice within credit unions. The nomination essay should include as many tangible measures as practical (including ROI where available) documenting the best practice; the background on environment prior to the implementation of the best practice; and factors driving adoption of the best practice, and any new products/solutions deployed to achieve the best practice.
3. Identify the category in which you feel you're a best practice (see suggested list at left) along with your asset size category-$50 million or less, or $50-million and more.
4. E-mail your submission to Frank J. Diekmann at fdiekmann
