Online Resources, CUsource To Partner
CHANTILLY, Va.â€“Online Resources and CUsource, LLC, a Montana-based CUSO, have signed a reseller agreement for Internet banking and bill payment services.
The new agreement provides CUsource's more than 20 credit unions access to Online Resources' full suite, including personal financial management, mobile banking, expedited payments, consumer marketing and call center services. This year, 11 credit unions representing more than 120,000 members will convert to Online Resources' platform, the company said.
For info: www.orcc.com.
CheckFree RXP Adds Features
BROOKFIELD, Wis.â€“Fiserv reported that CheckFree RXP, an online bill payment platform, has been updated with new features to make payments even faster and more convenient for consumers. The new features include an extended next-day payment cut-off time, longer payment history and a Quick.
Start Page that utilizes recommendation technology to speed the bill set up process for new users, the company said. CheckFree RXP can now schedule payments for the next business day until 10:00 p.m. ET. The later cut-off time also applies to transactions made using ZashPay, the person-to-person payment service accessible through financial institutions or at ZashPay.com.
For info: www.fiserv.com.
One-Millionth uGenius Transaction
SANDY, Utah-- uGenius Technology said its Video Banking System has performed its one-millionth member transaction session at North Carolina-based Coastal FCU, which the company said was pioneer in deploying uGenius Video Banking technology. The one-millionth member session for $75 transpired in less than two minutes, and occurred less than two years from when Coastal first began implementing uGenius technology. The previous session, number 999,999 was for $33,700.
For info: www.ugenius.com.
New Dimensions FCU Picks Synergent
PORTLAND, Maine--Synergent reported that New Dimensions FCU has signed an agreement to extend its partnership with Synergent to include Electronic Check Collection Services with Synergent's Check Processing and Support Services.
For info: www.synergentcorp.com.
Symitar Adds 20 New Clients
MONETT, Mo.â€“Symitar, a unit of Jack Henry, reported that it added 20 credit unions to its client roster between July 1, and Dec. 31, 2010. Ten credit unions opted for Symitar's Episys core system and 10 opted for its CruiseNet core systems. The $1-billion Elevations CU in Colorado is among those moving to Episys.
For info: www.symitar.com.
JHA, BankMarketingCenter Partner
MONETT, Mo.--Jack Henry & Associates said that its Jack Henry Banking division has established a strategic alliance with BankMarketingCenter.com.
"Jack Henry Banking now re-markets the turnkey, subscription-based marketing service provided by BankMarketingCenter.com to banks automated by its core banking platforms," the company said. "BankMarketingCenter.com is a cost-effective, user-friendly, Web-based solution that enables bankers to create print ads, direct mail and e-mail campaigns, statement stuffers, product and service brochures, posters, flyers, newsletters, digital signage solutions, and more. Users can customize each promotional piece in minutes with access to more than two million stock photos and they can incorporate FI-specific logos, text and slogans, photos, branch locations, and rates."
For info: www.jackhenrybanking.com.
FMSI Solution Cuts Hold Times
ALPHARETTA, Ga.-- Financial Management Solutions, Inc. (FMSI) announced that Tyndall FCU, Panama City, Florida, has experienced a 70% reduction in call center hold times since deploying the FMSI ContactCenter Management System, "CMS allows financial institutions to schedule agents based on forecasted call volumes, thereby optimizing contact center staffing levels to achieve desired service levels," the company said.
FIS Deploys Enhanced Fraud Fighter
JACKSONVILLE, Fla.--FIS, a provider of banking and payments technology, said it has deployed the new FICO Falcon Fraud Manager 6 platform from FICO.
The new FICO platform will provide enhanced capabilities, including technology that learns cardholder ATM and point-of-sale device behavior patterns as they evolve," the company said. "With this intelligence, FIS and financial institutions can set up an unlimited number of rules-based exceptions to help thwart fraud as it occursâ€“protecting financial institutions and consumers at the same time.
For info: www.fisglobal.com.
3 CUs Move To DeepTarget
HUNTSVILLE, Ala.â€“DeepTarget reported that a number of credit unions have selected its DeepTarget OLB and DeepTarget Email for their e-marketing initiatives, including: MY CU, Riverset CU, Atlantic FCU and Jefferson County ECU.
For info: www.DeepTarget.com