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Debit Interchange Insights Shared

TALLAHASSEE, Fla.-With the entire financial services space watching debit interchange legislation in Congress, Carolyn Warden, John McKechnie and Hal Coxen are sharing their expertise on the subject in a conference call that has been archived. The call was moderated by Dan Clark, a CU CEO and consultant, who has made the 55-minute audio recording, titled "The Debit Interchange Story" available at www.danclark.com/schedule/learn-the-interchange-income-story.

 

CRI Solutions Hosts Cruise

ELKRIDGE, Md.-CRI Solutions recently hosted members of 20 of its credit union partners on a "Celebration of Excellence" cruise from Annapolis, Md.

For info: www.crisolutions.net

 

Datacard Intros Personalization Module

MINNETONKA, Minn.-Datacard Group has announced the availability of a new dual-interface smart card personalization module it says simplifies the card issuance process and measurably improves operational efficiency.

For info: www.datacard.com

 

Capital CU Selects CO-OP

RANCHO CUCAMONGA, Calif.-The $250-million Capital CU, Bismarck, N.D. said it has selected CO-OP Financial Services to process payments for its signature and PIN debit card programs.

For info: www.co-opfs.org

 

EFT Source Unveils Card@Once

NASHVILLE, Tenn.-EFT Source said its new product, Card@Once, will allow credit unions and banks to provide debit, prepaid or reloadable cards to members or customers on-site within seconds.

For info: www.eftsource.com

 

No More Hang-Ups

ATLANTA-Within four months of engaging GMT Corp., a provider of enterprise workforce management and performance optimization solutions, $1.3 billion South Carolina FCU reported it had reduced average speed to answer calls by more than 90%, significantly lowering abandonment rate in its contact center.

For info: www.gmt.com

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