JACKSONVILLE, Fla. - (11/18/04) -- A VyStar CU member and her roommatewere arrested and charged with theft after they spent almost halfthe $66,258 the credit union mistakenly deposited in her checkingaccount. Monica Stegall, 24, told police she spent the $30,000because she thought the funds were wired into her account by theFederal Emergency Management Administration, where she had appliedfor hurricane assistance. But the credit union said the funds wereerroneously placed in her account and weren't hers to spend.Steagall and Dontrell Wright, 28, who lives with her, were chargedwith grand theft. The two were released from jail while authoritiesdecide whether to prosecute the case.
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Synovus Financial demonstrated at an industry conference how it is using Microsoft's Copilot to help its staff address customers' concerns.
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