The $578-million Tyndall Federal Credit Union has added new ATMs with increased funcationality that are designed to reduce branch waiting time and offer services when branches are closed. "Military personnel travel a lot, and most people work during the hours that financial institutions are open," said Janet Turner, VP-interactive services for Tyndall FCU, which serves military personnel. "We wanted a way to not only allow our members to make withdrawals and deposits at any time, but also print statements, loan documents, checks-services that are usually available only at a branch banking location during normal business hours."
The credit union has chosen Wincor Nixdorf's compactBANK solution, which includes an Encrypted PIN Pad (EPP). Tyndall FCU is deploying four of the machines, and plans to use the ATMs as it expands into a low-income area for which it has been approved.