Mortgage Contracting Services, a Tampa company that inspects and preserves foreclosed homes for lenders, has introduced a 24-hour call center specializing in emergency responses for tenant-occupied properties.
With inbound and outbound capabilities, the domestically operated call center will let customers satisfy required repair time frames and perform emergency work orders and service requests at any hour.
"With passage of the Protecting Tenants at Foreclosure Act last spring, servicers are now facing the added responsibility of 24-hour maintenance availability," Caroline Reaves, Mortgage Contracting's chief executive, said in a press release issued last week.
