When it comes to wireless, banks must meet high expectations.

Quality-Bank customers will need tech support to make the most of wireless. Also, current technological limitations raise questions about transaction security and efficiency.

Price-Wireless services and devices are expensive, and customers may expect incentives.

Speed-At this point, wireless devices are only inching along-generally at 9.6 Kbps. At the very least, wireless services must compete

with 56.6 Kbps, the typical modem speed for a dial-up home user.

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