You don’t hear about too many of these. Express Scripts, which manages prescription benefits on behalf of health insurers for more than 50 million people, was the victim of an extortion attempt by a perpetrator who threatened to expose the records of millions of Express Scripts customers.
The St. Louis company got a letter in October that contained a sample of personal data, including prescription info on about 75 customers, and demanded cash. What the would-be mastermind probably wasn’t counting on is that Express promptly turned the issue over to the FBI. Since the company went public with the story on Nov. 6, the company was informed that a number of its clients had received similar extortion letters threatening the release of the customer data.