At a recent dinner with employees from various Bank of Boston Corp. divisions, president Charles K. Gifford went around the table and asked what referrals each employee had made recently.

The exercise pointed up Bank of Boston's commitment to breaking down the barriers between retail and private banking, said Susan P. Haney, president of the private bank.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.