Capital One U.K. Unit Picks Document Tool

Tower Technology Ltd. said its document management software has been chosen for use in Capital One Financial Corp.'s call center in the United Kingdom. Capital One, which is based in Falls Church, Va., has opened an operations center in Nottingham, England.

"The potential of (Tower's) system is to greatly improve our speed of response in processing credit card applications and will underpin all our customer service activities," said a Capital One spokeswoman.

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