Fair, Isaac & Co. joined with Total System Services Inc. to announce the first commercial card processing system integrated with Fair, Isaac's Triad account management software.
Total System, the card processing subsidiary of Synovus Financial Corp., Columbus, Ga., said its customers account for 75% of MasterCard and Visa commercial cards and the entire General Services Administration card procurement program for federal agencies.
The integration of Triad "helps our clients maintain their competitive edge and solidifies our role as their solutions provider," said Total System president Philip W. Tomlinson.
Fair, Isaac announced separately that it will provide a predictive customer attrition score through both the Experian and Trans Union credit bureaus beginning next year.
The scoring system is based on a customer's multiple bank card accounts and can yield an "early warning" of a profitable cardholder's potential defection, said Fair, Isaac senior vice president Cheri St. John.