First of Omaha Merchant Processing has introduced an enhanced version of an American Express Co. software product that helps merchants resolve customer disputes and reconcile financial information.

American Express SE Workstation, which works on a personal computer, lets merchants-which Amex calls service establishments-track chargebacks and increase their control over cash management, according to First of Omaha.

"SE Workstation provides our merchants with a single interface for financial reconciliation information on American Express and bank cards," said Steve Squeri, senior vice president for network development at American Express.

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