Vital Processing Services has signed a multiyear merchant processing agreement with BB&T Corp. of Winston-Salem, N.C.
BB&T will convert its portfolio of 27,000 merchants to the Vital system. Scott Qualls, senior vice president and manager of BB&T's revolving credit department, said the bank switched its back-end processing from First Data Merchant Services to Vital "because Vital offers higher-quality service, and its system functionality is superior to what we have today."
Fred Gumbel, president and chief executive officer of Vital, said his company offers BB&T "fully integrated processing solutions, world-class customer service, and tremendous cost savings."
BB&T recently moved its credit card account processing to Total System Services Inc., which is a fifty-fifty partner in Vital with Visa U.S.A. Inc.