First National Bank of Chicago announced a little over a year ago a new lineup of checking accounts. It included a Self-Service Account with a $3 teller assistance fee.
The teller fee drew national attention, most of it derisive. Jay Leno ridiculed it on the "Tonight Show." Reps. Maxine Waters and Joseph Kennedy held a press conference to rail against the fee. A Washington talk-show host labeled it the "outrage of the week."