First National Bank of Chicago announced a little over a year ago a new lineup of checking accounts. It included a Self-Service Account with a $3 teller assistance fee.

The teller fee drew national attention, most of it derisive. Jay Leno ridiculed it on the "Tonight Show." Reps. Maxine Waters and Joseph Kennedy held a press conference to rail against the fee. A Washington talk-show host labeled it the "outrage of the week."

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.