Quick customer response time and immediate information retrieval are critical to GMAC Commercial Mortgage's growth strategy. To acquire and maintain corporate borrowers and draw securitized loan investors, the financial services company has built a scalable and modular enterprise network to run the latest business applications supporting GMAC's ongoing expansion.

GMAC's network, running 100 megabits to the desktop per second, provides Web-based portfolio access for investors and staff, document imaging for customer service personnel, desktop access to CNN for in-house securities traders and multimedia on-line training and corporate information delivery for all company personnel. Thus, GMAC is able to quickly access market information faster, make more effective business decisions and deliver new products to market three times more rapidly than before, says Naraj Patel, CTO of the Horsham, PA-based commercial mortgage company.

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