System Management Software. Microsoft Internet Information Services Web tool. Also uses a Java-based application server layer to access back-end data and services. IBM Sphere product supports Java-based business objects, running on both Windows NT and AS/400 platforms.

Hardware. Six Intel and Compaq-based servers, with two application servers. System redundancy in Countrywide's Dallas regional office.

Operating System. System runs on Windows NT, with some back-end data marts and phone-servicing systems running on AS/400.

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