The increasingly competitive nature of business banking puts a premium on technology to improve customer satisfaction, boost revenues, and keep costs down. And that has brought an explosion in personal computers for connecting banks with their business clients.

The American Banker technology survey indicated that 63% of the top 300 banks offer businesses access to their banking information via personal computers. Well over 90% plan to offer the information services by 1998, typically including account balances, statements, and electronic funds transfers.

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