Two years after giving a little-known Irish consulting firm a major role in building its telephone banking channel, Dime Bancorp in New York reports that it is achieving payback on its investment more quickly than expected.

Helping to create 1-800-THE-DIME, the $20 billion-asset company's direct banking channel, was the first U.S. project for Dublin-based Vision Consulting. The 14-year-old privately held firm has 40 customers, 36 of them in Europe, including Bank of Ireland, Swiss Bank Corp., Lloyds TSB, and Bank of Scotland.

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