A consumer survey is shedding some rare light on a problem that many Internet bankers prefer not to speak about.

The New York research firm Cyber Dialogue found that the number of consumers banking on-line rose to 6.3 million in July, from 6.2 million a year earlier for a mere 2% growth rate.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.