As banks provide more and more electronic services, add new branches, merge with other banks and acquire companies, the cost of integrating desktop systems becomes expensive and laborious. If only there were one umbrella system that could manage everything. People's Bank officials believe they have found such a solution.
People's Bank, with $7.9 billion in assets and growing rapidly, provides consumer and commercial banking, trust and credit card services and is the leading mortgage originator in Connecticut. The bank's recent double-digit growth presented a dilemma: How to efficiently and inexpensively expand bank systems to meet the demands of an expanding customer base.