CHARLOTTE, N.C. - Officials with Bank of America Corp. and HomeStore.com Inc. were scrambling Wednesday afternoon to correct a glitch that is said to be keeping consumers from viewing existing-home listings on the banking company's Web homeowner service.

Bank of America started the service April 10 with the help of HomeStore.com, an Internet technology provider to the real estate industry. It has a $10.5 million, five-year maintenance contract with the Westlake Village, Calif., company.

A Bank of America spokeswoman said all other components of the site, including listings of new homes, are functioning. "The issue is just that the existing-home listings are not currently available on the site," she said.

Bank of America officials were speaking with officials at HomeStore.com and "assessing the situation," she said.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.