TORONTO e-route Inc., a bill payment and presentment company owned by a group of Canadian financial institutions, has unveiled a service that lets consumers receive bills and other documents directly through bank Web sites.
Ford Credit Canada Ltd., Chevron Canada Ltd., Bell Canada, Bell Mobility, and the cable TV provider Videotron will be among the first to use webdoxs. The participating companies will be able to connect with their customers online and offer access to self-service features, customer support, online purchasing, and customized promotions.
Rod Whitwham, CEO of e-route, said webdoxs is an innovative service that allows businesses to engage in electronic document presentment quickly and easily without incurring the substantial cost and time required to develop the service in-house.
The banks that own e-route Royal Bank of Canada, Canadian Imperial Bank of Commerce, TD Bank Financial Group, Scotiabank Group, and National Bank of Canada and Movement des caisses Desjardins account for more than 90% of Canadian depositors. All but the last, which is in Montreal, are based in Toronto.