CHARLESTON, S.C. The Bank of South Carolina, a community bank in Charleston, has begun offering an enhanced Internet banking service that lets customers view continually updated account information in real time.
The information viewed on the personal bankers monitor is the exact same information our customers will look at through ESafe banking, Hugh C. Lane Jr., the banks president, said in a press release last week. Susanne K. Boyd, the electronic banking officer, said officials decided to offer such a service based on results of a survey early last year, when customers requested access to up-to-date information.
The bank worked with Fiserv Inc. of Brookfield, Wis., its provider of core processing services, to develop software for the enhanced service. Customers can see current account information 24 hours a day, whether the latest transaction was done on the Internet, in one of the banks four branches, or at a merchant site using a debit card.
The $167 million-asset bank also lets Internet fund transfers post as late as 4 p.m., rather than the customary 2 p.m. daily closing of the books. This is of special benefit to small-business customers, who may make late-day transfers of funds from an operating account, for instance, to a payroll account, Ms. Boyd said. The actual posting of account changes still is done at night, she added.