TAMPA Seventeen percent of small businesses surveyed by NFO WorldGroup-Financial Services said they used online banking services in the past year, up from 10% in NFOs survey a year earlier.
Most of the new growth has come from top banks migrating their small-business banking to the Internet, said Maria Erickson, executive vice president of NFO, a marketing information firm specializing in financial services. Formerly called PSI Global, the company conducts phone interviews once a year with 900 companies that have sales of $500,000 to $10 million.
Twenty-two percent of small businesses that are now banking online told NFO that they are interested in using Web transaction processing, public relations tools, and storefronts.
