"I worked for years at money centers who try to pretend to be local and community, and they really aren't."

Ellen Alemany, Citizens Financial Group's chairman and CEO, discussing why some regional banks outranked bigger banks in a Reputation Institute consumer survey.

"Some other device just passed iPhone and we didn't even see it coming."

James Van Dyke, head of Javelin Strategy and Research, noting that the most active mobile-banking users are on phones running Google's Android operating system, which suggests Apple's grip may not be as strong as many think.

"I heard he has a new one. … I don't know who his favorite banker is."

Jamie Dimon, chairman and CEO of JPMorgan Chase, when asked if he was still "President Obama's favorite banker" after reports that Bank of America's Brian Moynihan may have supplanted him, by strongly supporting financial reform.

"But 10% revenue growth and 1.5% ROA? The physics of banking just don't suggest that's going to happen."

Tony Plath, a University of North Carolina finance professor, handicapping the odds that Wells Fargo meets its lofty performance goals.

"The real risk is somebody handing you the keys back, because at the end of the day we don't want the assets."

Scott Kingsley, CEO of Community Bank System Inc., Dewitt, N.Y., on why restructuring troubled loans is often in a bank's best interest.

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