To the Editor:

I am a longtime customer of Bank of America, with both personal and business accounts. I am reluctant to move my accounts for the inconvenience and I think B of A has superior online facilities that make managing my accounts easy. However, I am so turned off by my inability to reach any managers for protesting fees that I consider very unfair that I am likely to turn elsewhere for other bank services in the future.

Gary J. Moss
Consultant
Moss Martin Graphic Design

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