The days when costly human resources and low margins forced community bankers to send customers to the competition for mortgages could be as distant a memory as eight-track tapes if Dyad Corp.'s alliance with New South Federal Savings Bank catches on.

Dyad is pitching its video mortgage kiosk, connected with a high- speed ISDN line to a mortgage underwriter in New South Federal's call center, as the best way for community banks and credit unions to get in on the mortgage action. "Most community banks can't afford mortgage people on their staff; they just don't have the volume,"says Dyad president and CEO C. Michael Bowers.

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