Even when alone in her office on the 56th floor of NationsBank headquarters, Catherine P. Bessant is surrounded by opposition.

As president of the 260-employee community investment group, Ms. Bessant deals daily with stacks of letters from community groups and individuals who oppose NationsBank Corp.'s proposal to merge with BankAmerica Corp. The letters challenge NationsBank's commitment to serve its expanding customer base adequately.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.