NCR Corp. said it plans to expand its role in the branch, not just the ATM lobby, through its deal for a British software developer.
The Dayton, Ohio, maker of automated teller machines announced last week that it had bought NCI Ltd., whose teller connectivity software is used by financial institutions in North America and Europe. NCR said it plans further development of the British company's NCI Teller Cash Connectivity application, which is used for branch and teller cash recycling.
Bill Nuti, NCR's chairman and chief executive, said in a press release, "Bringing NCI's expertise to NCR demonstrates our commitment to the teller automation market and underlines our intention to enhance NCR's total solution offer."
NCR and other ATM vendors have been promoting cash-recycling systems for use in the branch, saying that the automated devices can improve waiting times in teller lines, reduce cash-handling errors, and ease administrative issues that arise in the daily management of branch-level cash vaults.