As president of PNC Mortgage Corp., Saiyid T. Naqvi uses a chess master's eye to maneuver for market share.

In strategizing to keep several moves ahead of competitors, Mr. Naqvi makes sure the company's loan officers aren't mere pawns. They are armed, he says, with computers whose state-of-the-art software takes customers through originations and closings.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.