The future belongs to lenders who are willing to change, says Marc C. Smith, who is soon to become Crestar Mortgage's former chief executive officer.

SunTrust Banks Inc. of Atlanta bought Crestar Financial Corp. of Richmond, Va., on Dec. 31 for $8.3 billion. Richmond-based Crestar Mortgage is being merged into Atlanta-based SunTrust Mortgage.

Limited Time Offer

Save $400 off your subscription. Special offer ends April 30, 2017.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.