When customers started asking questions about its year-2000 preparedness, Centinel Bank of Taos, N.M., took to the airwaves.

Centinel began running radio spots last month to explain how it will avoid the computer glitches associated with the calendar change after next year. The $80 million-asset bank invites customers to "come by, see what we are doing." It says Jan. 1, 2000, "will be just like any other day."

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