When Angela Lee went looking for a new checking account, she was stunned to find a bank that actually catered to her, a woman going through a divorced.

The last place the 33-year-old secretary expected to find solace was a bank - an institution not typically known for warmth or concern over customers' personal lives.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.