While most banks are discouraging customers from using tellers, Star Banc Corp. says it will pay customers $5 if they have to wait more than five minutes in a teller line.

Star Banc also guaranteed last week that checking and savings statements will always be accurate and ATMs always operational, that customer inquiries made before 3 p.m. will be answered that day, and that phone service representatives will be available around the clock.

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