Alltel Information Services Inc. has agreed to provide call center consulting services to Minneapolis-based Norwest Corp.

Alltel, which has 25 years of experience in running call centers, will help Norwest's Texas unit set up a new facility in Lubbock. Alltel will make recommendations on technology, management, and staffing.

Financial terms were not disclosed.

Alltel provides information processing management, outsourcing services, and application software of the financial, mortgage, health-care, and telecommunications industries.

Subscribe Now

Access to authoritative analysis and perspective and our data-driven report series.

14-Day Free Trial

No credit card required. Complete access to articles, breaking news and industry data.