WASHINGTON

The FDIC issued guidance for banks that collect customer information over the Internet. Page 2

CORPORATE FINANCE

COMMERCIAL REAL ESTATE: With the Salt Lake City Winter Olympics still four years away, Zions Bancorp. is girding for overbuilding in the Utah hospitality market. Page 4

MORTGAGES

Standard & Poor's analysts caution that the near-perfect conditions in the residential mortgage-backed securities market may be about to change. Page 5

REGIONAL

SunTrust finds itself walking a high wire as it strives to address concerns in its planned merger with Crestar Financial. Page 6

Banc One's merger with First Chicago NBD could damage community reinvestment programs run by activists in Chicago and Detroit. Page 6

INVESTMENT PRODUCTS

INSURANCE: Summit Bancorp of New Jersey is using acquisitions to build one of the Northeast's largest bank insurance operations. Jack Cussen, Summit's insurance chief, projects a seventeenfold revenue increase by 1999. "Each month that goes by, I think we earn more credi-bility," he says. Page 12

COMMUNITY

Investors are becoming impatient with SierraWest of Truckee, Calif., and have initiated talks with management about selling the company. Page 11

CARDS

Transmedia Network, a restaurant discount card marketer in Miami, is planning to buy the credit card registry firm Reunion Group. Page 17

Chase Manhattan, one of many financial institutions sued by Meridian Enterprises for patent infringement, says it will not settle with the St. Louis-based marketing company. Page 17

DIGITAL FRONTIERS

ELECTRONIC COMMERCE: Companies peddling products and content sites are joining forces to increase Internet traffic, a study found. Page 20

TECHNOLOGY

Deregulation in the telecommunications industry has U S West working harder to gain banks' business. Page 21

MARKETS

Bowing to shareholder pressure, Bank Plus of Los Angeles said it has hired Keefe, Bruyette & Woods to identify potential acquirers. Back page

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