PEOPLE WHO SPENT years shepherding financial reform through Congress reacted on the day President Clinton signed the 1999 law. Page 2 NATIONAL/GLOBAL

BANK ONE said the CEO of its WingspanBank.com will resign at yearend. Less than a month earlier, his boss, the chairman of First USA, resigned. Page 6 COMMUNITY/REGIONAL

GREATER BAY plans to shift its acquisition campaign into overdrive next year, looking to add four small banks in the San Francisco area in the first six months. Page 9 MORTGAGES

MULTIFAMILY mortgage lending is thriving despite rising interest rates. Freddie Mac more than doubled its 1998 volume of such loans in the first nine months of this year. Page 10 TECHNOLOGY

A SPINOFF by the community bank software provider Intercept raised a record amount of capital in its debut as a publicly traded Internet stock. Netzee raised $63 million on Nov. 9. Intercept, which created Netzee through a series of acquisitions, retained 39% of the company. Page 14

ROYAL BANK OF CANADA said that software in use since April is helping it better gauge the profitability of customers and improve the formulation of marketing programs. Page 15 INVESTMENT PRODUCTSCARDS

JACKSON NATIONAL LIFE has created a broker-dealer unit for banks and credit unions that have established insurance programs. Page 12

UNION BANK of California is using a small fund to draw attention to its Highmark family of mutual funds. Page 12 CARDS

THE ELECTRONIC DELIVERY of social service benefits has turned out to be a money-loser, fraught with frustrations for processors. Page 18 MARKET MONITOR

A SURPRISING advance in worker productivity suggests little inflation ahead and a near-term peak in interest rates that could bolster bank stocks. Page 25

THREE EUROPEAN banking companies have won approval to buy stakes in Identrus, which is offering digital certificates for Internet commerce. Back page

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